In July 2013, the Agency for Healthcare Research and Quality (AHRQ) released its new online resource which provides four evidence-based strategies for hospitals to engage patients and families in their care. The field-tested strategies outlined in this new Guide to Patient and Family Engagement in Hospital Safety and Quality can help hospitals make care better and safer by bridging the communication gaps among patients and families and their health care providers.
The Guide provides four evidence-based strategies—including tools and resources—that hospitals can use to implement patient- and family-centered care practices.
The Guide includes information about how to select, implement, and evaluate the strategies; the benefits of patient and family engagement; and how senior hospital leadership can promote patient and family engagement.
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