The goal of this report is to provide an objective and representative overview of the state of nursing and rehabilitative care in America by highlighting key quality trends, improvements and areas that require more attention in the future.
The report relies primarily on available government data and findings from leading researchers in long term care. Evidence exists that quality initiatives such as Quality First have improved quality of care and quality of life for residents and patients in key areas such as reducing use
of restraints and improvements in wound care.
The report presents a wide range of strategies designed to improve staff satisfaction among long-term care workers, including direct-care staff, in nursing homes. Strategies including everything from maintaining a timely performance-review schedule to keeping the nursing home facility clean and clutter-free, and many the role of respect in the workplace.
Finally, the authors suggest that nursing home leaders create a comfortable, home-like environment for their workers; praise and publicly recognize their hardest-working staff members, particularly those who go above and beyond their job descriptions; and be as transparent as possible, sharing any relevant evaluative, clinical, and financial data with their staff.
http://www.ahcancal.org/research_data/quality/Documents/2009AnnualQualityReport.pdf
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