Coaching Skills: Introductory Skills for Supervisors in Home and Residential Care

This curriculum introduces the coaching approach to supervision as it is used in long-term care. It is designed to develop beginning coaching skills in supervisors of direct-care workers who assist people in home and residential care settings. These supervisors may include nurse supervisors, charge nurses, home care managers, and service coordinators, among others. All skills are taught in the context of the realities of work settings.

With its focus on communication and problem solving, the curriculum may also be useful to other staff who work with direct-care workers but do not have direct supervisory roles.

Funded through the U.S. Department of Labor’s High-Growth Initiative, and designed to teach supervisors skills to build positive relationships with direct-care workers, the seminar provides a foundation upon which supervisors can strengthen their ability to mentor new workers and help workers develop personally and professionally.

http://phinational.org/wp-content/uploads/2008/04/cs_i1-i-15.pdf